2017 Conference Program and Materials
Monday, November 13
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8:00 AM - 9:00 AM
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Global Learning Center, 2nd Floor
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Registration and Breakfast (provided)
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9:00 AM - 10:00 AM |
Global Learning Center, Room 236 |
Welcome from the Coordinating Committee
Keynote Address:
Telling a Story with Data
Ann K. Emery, Emery Analytics, LLC
Daughter of a Nerdy Economist + Extroverted Elementary School Teacher = Living My Genetic Destiny by Teaching Data, Data, Data for Days
. . . .
Ann K. Emery is a sought-after speaker who equips organizations around the globe to visualize their data more effectively. Her design consultancy also overhauls graphs, publications, and slideshows with the goal of making technical information easier to understand for non-technical audiences. Ann chairs the American Evaluation Association’s data visualization
interest group and serves as an advisory member of the American Evaluation
Association’s Potent Presentations Initiative. She earned a Bachelor’s degree from the University of Virginia and a Master’s degree from George Mason University.
In her own words: Nothing bothers me more than information that sits in spreadsheets:
unused, dusty, forgotten about. Early on, word spread that I could
transform technical research findings into simple visuals. I was asked
to share my skills. I led brown bags. I taught others over coffee (and
beer). I blogged. I created video tutorials. Just for fun. In my spare
time. I tried to quench the demand; the demand intensified. It was
quickly apparent that people like me quit their salaried jobs and start
their own company, so that’s what I did. Now I share my skills through
dozens of speaking engagements for thousands of people each year. Your
research deserves to be out in the world: utilized, actionable, talked
about.
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| 10:10 AM - 11:00 AM |
Room 236
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Room 225
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Session 1
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What Do They Need? Collecting Meaningful and Actionable Data through a User-Centered Needs Assessment
Mary Anne Hansen and David Swedman, Montana State University Library
Relying on the power of R and NVivo, Montana State
University Library researchers were able to identify user needs from a
vast array of data in order to make recommendations for new library
services and resources, including more personalized outreach to new
students and a concentrated communications campaign.
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So, You are a New Assessment Librarian - What Do You Need to Know?
Ron Schwertfeger, University of Alabama in Huntsville, and Chantelle Swaren, University of Tennessee at Chattanooga
Hear from assessment librarians who each hold dual roles in academic
libraries about how to approach the role of an assessment librarian.
Discover their lessons learned regarding incorporating assessment
activities in all departments within the library and using assessment
data to plan library initiatives.
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| 11:10 AM - 12:00 PM |
Room 236 |
Room 225 |
Session 2
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Collection Change is Not a Hoax: Using Assessment to Promote Collection Sustainability
Bruce Keisling, University of Louisville
What do we mean by collection sustainability and how do we measure it?
The presenter will discuss how his institution came to a shared
understanding of collection sustainability, to develop key metrics for
it, and to identify the qualitative and quantitative assessment data
that shapes and measures it.
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How Should I Help You? Investigating the International Student's Information Needs
Melissa Burel, Lora Smallman, and Marlee Graser, Southern Illinois University Edwardsville
A team of librarians at Southern Illinois University Edwardsville (SIUE)
designed and executed a mix-methods study to explore the international
student experience on campus and in the library. The presenters will
provide an overview of their methods and analysis, share common themes
uncovered in the data, and the ways in which they are using the data to
drive decisions within their institution.
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12:00 PM - 1:30 PM
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Global Learning Center Atrium, 1st Floor
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Lunch (provided)
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| 1:30 PM - 2:20 PM |
Room 236
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Room 225 |
Session 3
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Simplifying the Process: Using Technology to Integrate Event and Program Assessment from Start to Finish
Heather White and Amanda McLellan, East Carolina University
Event assessment shouldn't be painful or mysterious, so how can we
leverage technology to demystify and simplify program and event
assessment? This session targets libraries interested in reflecting on
their own event and program assessment and how an open-source
application may help streamline their processes. This session will
illustrate how we identified problems and used technology and thoughtful
planning to streamline and demystify the event planning and assessment,
resulting in an open-source application that handles event/program
requests, approvals, and pre-generated assessment forms.
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Georgia Tech Library Assessment: Creating and Sharing a Custom-Made Assessment Tool
Matt Frizzell and Jason Wright, Georgia Institute of Technology
After using LibQual+ for nearly 15 years, in 2016 the Georgia Tech
Library's Assessment Committee decided to strike out on its own and
create an assessment tool better suited to its unique needs.
This
presentation delves into the committee's design decisions,
methodology, and analysis with a summative view of results.
Importantly, you'll learn how results are being used to demonstrate
and improve organizational effectiveness.
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| 2:30 PM - 3:20 PM |
Room 236 |
Room 225 |
Session 4
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We have a strategic plan - now what?!
Regina Mays, Michelle Brannen, and Manda Sexton, University of Tennessee, Knoxville
With a new strategic plan in hand, the University of Tennessee Libraries has formed a small
task force charged with keeping the organization focused on its
strategic goals and tracking progress made toward these goals in a
systematic way. In this session, members of this task force will report
on our process and progress thus far, share the tools we've developed
to track and report activity throughout the organization, and engage in
a conversation about approaches to creating support and excitement for
the strategic plan you worked so hard to create.
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Assessment Triple Play: Intense Evaluation of First Year Students' Information Literacy Skills
Nancy Greco and Christina Hillman, St. John Fisher College
Which assessment is best: programmatic, classroom, or longitudinal? By
collaborating with the First Year Program faculty, the St. John Fisher College Library uses a
combination of all three, giving us the most holistic view of our
college students' information literacy skills. Learn how to combine
data from classroom assessment, end of semester course evaluation, and
longitudinal standardized testing to tell a story about student
learning.
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3:20 PM - 4:00 PM |
Global Learning Center, 2nd Floor
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Afternoon Break
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| 4:00 pm - 4:50 PM |
Room 236 |
Room 225
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Session 5
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Post-it Up: Qualitative Data Analysis of a Test Fest
Sarah Arnold and Chad Haefele, University of North Carolina at Chapel Hill
This session will outline how we planned and executed five simultaneous
usability tests and what we learned from using this method. We'll also
discuss how we approached analyzing the large amount of qualitative
data that was gathered during testing via affinity diagrams and lots of
post-it notes. The focus of this session is on our methodologies,
though we'll briefly look at the results of each test.
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Using Feminist Pedagogy to Create Meaningful Assessment for Learning in One-Shot Library Sessions
Jennifer Foley, Brescia University College
This session will explore the use of formative assessment strategies and
Feminist Pedagogical practices to positively impact student learning,
and increase the effectiveness of one-shot library instruction sessions.
By embracing a democratic approach to teaching, there are a variety of
methods for assessment that can improve student cognitive retention,
offer immediate feedback, and give insight into the quality and
effectiveness of your own teaching.
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Tuesday, November 14
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8:00 AM - 9:00 AM
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Global Learning Center, 2nd Floor
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Registration and Breakfast (provided)
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| 9:00 AM - 9:50 AM |
Room 236 |
Room 225
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Session 6
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If You Can't Expand, How Can You Grow? Space Assessment Studies in the Academic Library
Regina
Mays, Rachel Fleming-May, Kristina Clement, Brianne Dosch, Alexa
Carter, Lauren Johnson, Sian Carr, and Jordan Kaufman, University of
Tennessee, Knoxville
As space in libraries is usually finite and in high demand, how can
librarians ensure the best allocation of space to meet users' ever
growing and changing needs? A team from the University of Tennessee's
School of Information Sciences and Libraries designed and implemented
two academic library space assessment studies to find meaningful answers
to these questions as well as learn the principles, methods, and tools
of space design and space assessment, many of which they will share with
session attendees!
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Assessment on Solid Ground: Collaboration between Universities
and Academic Libraries in the Context of a Continuous Improvement Plan
Michael Luther and Dr. Jennifer Wells, Kennesaw State University
Within the context of Kennesaw State University's Continuous
Improvement Plan (Improve KSU), the presenters will demonstrate how
broad assessments at the university level intersect with the deep dive
assessments that are common in academic libraries, and how strong
partnerships between university and library assessment professionals can
foster symbiotic opportunities.
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| 10:00 AM - 10:50 AM |
Room 236
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Room 225
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Session 7
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How Can Researchers' Browsing Behaviors Inform Library Space Planning?
Sarah Pickle, Claremont Colleges
This study is an in-depth, qualitative analysis of the ways academics at
the Claremont Colleges browse library materials, both print and
electronic, for their research. Many academic libraries today are
struggling with the question of how best to accommodate the quantity of
print materials they routinely acquire as those volumes increasingly
strain the capacity of their physical spaces. It is hoped this project
will help institutions identify which subject-based collections
and which format types researchers need to have immediately accessible
for physical perusal and which they can browse productively online.
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Time Crunch: How to Fit Assessment into an Already Packed Lesson
Liz Johns and Sara Oestreich, Johns Hopkins University
Learning assessment can be daunting for a librarian who wants to try it
out for the first time, or too time consuming for librarians who only
get a few minutes with students. This practical session introduces
librarians to common, easy, and quick formative assessments that can
immediately be implemented into even the shortest of sessions. This
session will help attendees identify key points in example lessons
where formative assessment can be inserted, and brainstorm ways to
implement the assessments in an effective way.
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| 11:00 AM - 11:50 AM |
Room 236 |
Room 225
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Session 8
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Emory Libraries Assessment Office: A Collaborative Model for Assessment
Lars Meyer, Pat Culpepper, and Oana Tudorancea, Emory University
Emory University Libraries Assessment Office, in partnership with
Emory's Office of Institutional Research (IR) discuss a collaborative
model for library assessment. The presentation includes a discussion of
Emory's Assessment Integration Group (AIG), the partnership between
AIG and IR, and the use of Tableau Server for communicating Library
Survey results.
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Assessment and Location Based Services in the Georgia Tech Library
Liz Holdsworth, Georgia Institute of Technology
Location-based services (LBS) is a projected integration of library
services and space with mobile devices. Assessment of user needs was
essential in designing the web application due to the expectations of
the Georgia Tech community. The collected aggregate data from the
project has great potential to provide information about the use of the
library and foster campus research collaborations.
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12:00 PM - 12:50 PM
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Global Learning Center Atrium, 1st Floor
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Lunch (provided)
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| 1:00 PM - 1:50 PM |
Room 236 |
Room 225
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Session 9
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Using Culture to Cultivate Conversations: Lessons Learned from Whiteboard Ethnographic Research
Sojourna Cunningham, University of Richmond, and Anna Sandelli, University of Tennessee, Knoxville
This presentation will report on the outcomes of a longitudinal
collaboration between the University of Richmond and the University of
Tennessee, Knoxville libraries to create, scale, and sustain an
ethnographic research project utilizing open-ended questions posted on
whiteboards. Presenters will highlight methods of coding and
communicating large amounts of data to disparate communities and share
lessons learned regarding participatory assessment projects, space usage
and the ways in which culture should inform the creation of strategic
ethnographic projects.
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Strategic Assessment: Aligning with your University's Strategic Plan
Kathryn Crowe, University of North Carolina at Greensboro
Aligning strategic planning and assessment with the university's plan
is an excellent way to demonstrate the library's value and
contribution. Learn how to develop goals, metrics and assessments that
support the university's plan.
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| 2:00 PM - 2:50 PM |
Room 236
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Room 225
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Session 10
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Killing It: Successful Strategies to Boost Your Culture of Assessment
Emily Guhde, Georgetown University, and Chad Haefele, University of North Carolina at Chapel Hill
This presentation will highlight promising practices for library
assessment professionals who need fresh ideas for inspiring a
library-wide culture of assessment. The presenters will share their
diverse strategies for overcoming some common stumbling blocks,
including:
- Turning assessment back into action and holding colleagues accountable
- Building an assessment team, even if you're a department of one
- Managing usability studies and the vast quantities of resulting qualitative data
- Inspiring others with pivot tables and other time-saving tools
- Asking challenging questions without damaging relationships
Presenters will lead an open and interactive discussion and will invite attendees
to share their own ideas and recommendations for pushing through each of
these challenges.
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Are We There Yet? Using a Modified Post Occupancy Evaluation to Assess Space Renovation
Maurini Strub and Melissa Laning, University of Louisville
This session details a librarian-led examination of a renovated library space 15 months post-renovation, relying on a modified Post Occupancy Evaluation method. Data
collected was used to evaluate aesthetics and image, comfort,
adaptability, and relationships within the renovated space, as well as
completeness and capacity of services and spaces. |
2015 conference session materials
2013 conference session materials
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