2017 Conference Program and Materials

Monday, November 13

8:00 AM - 9:00 AM

Global Learning Center, 2nd Floor
Registration and Breakfast (provided)

9:00 AM - 10:00 AM

Global Learning Center, Room 236

Welcome from the Coordinating Committee

Keynote Address:

Telling a Story with Data
Ann K. Emery, Emery Analytics, LLC
Daughter of  a Nerdy Economist + Extroverted Elementary School Teacher = Living My Genetic Destiny by Teaching Data, Data, Data for Days
.     .     .     .

Ann K. Emery is a sought-after speaker who equips organizations around the globe to visualize their data more effectively. Her design consultancy also overhauls graphs, publications, and slideshows with the goal of making technical information easier to understand for non-technical audiences. Ann chairs the American Evaluation Association’s data visualization interest group and serves as an advisory member of the American Evaluation Association’s Potent Presentations Initiative. She earned a Bachelor’s degree from the University of Virginia and a Master’s degree from George Mason University.

In her own words: Nothing bothers me more than information that sits in spreadsheets: unused, dusty, forgotten about. Early on, word spread that I could transform technical research findings into simple visuals. I was asked to share my skills. I led brown bags. I taught others over coffee (and beer). I blogged. I created video tutorials. Just for fun. In my spare time. I tried to quench the demand; the demand intensified. It was quickly apparent that people like me quit their salaried jobs and start their own company, so that’s what I did. Now I share my skills through dozens of speaking engagements for thousands of people each year. Your research deserves to be out in the world: utilized, actionable, talked about.

10:10 AM - 11:00 AM  Room 236    
 Room 225

 Session 1

What Do They Need? Collecting Meaningful and Actionable Data through a User-Centered Needs Assessment
Mary Anne Hansen and David Swedman, Montana State University Library
Relying on the power of R and NVivo, Montana State University Library researchers were able to identify user needs from a vast array of data in order to make recommendations for new library services and resources, including more personalized outreach to new students and a concentrated communications campaign.

So, You are a New Assessment Librarian - What Do You Need to Know?
Ron Schwertfeger, University of Alabama in  Huntsville, and Chantelle Swaren, University of Tennessee at Chattanooga
Hear from assessment librarians who each hold dual roles in academic libraries about how to approach the role of an assessment librarian. Discover their lessons learned regarding incorporating assessment activities in all departments within the library and using assessment data to plan library initiatives.
 11:10 AM - 12:00 PM  Room 236  Room 225

 Session 2

Collection Change is Not a Hoax: Using Assessment to Promote Collection Sustainability
Bruce Keisling, University of Louisville

What do we mean by collection sustainability and how do we measure it? The presenter will discuss how his institution came to a shared understanding of collection sustainability, to develop key metrics for it, and to identify the qualitative and quantitative assessment data that shapes and measures it.

How Should I Help You? Investigating the International Student's Information Needs
Melissa Burel, Lora Smallman, and Marlee Graser, Southern Illinois University Edwardsville

A team of librarians at Southern Illinois University Edwardsville (SIUE) designed and executed a mix-methods study to explore the international student experience on campus and in the library. The presenters will provide an overview of their methods and analysis, share common themes uncovered in the data, and the ways in which they are using the data to drive decisions within their institution.

12:00 PM - 1:30 PM

Global Learning Center Atrium, 1st Floor
Lunch (provided)
1:30 PM - 2:20 PM  Room 236  Room 225

 Session 3

Simplifying the Process: Using Technology to Integrate Event and Program Assessment from Start to Finish
Heather White and Amanda McLellan, East Carolina University
Event assessment shouldn't be painful or mysterious, so how can we leverage technology to demystify and simplify program and event assessment? This session targets libraries interested in reflecting on their own event and program assessment and how an open-source application may help streamline their processes. This session will illustrate how we identified problems and used technology and thoughtful planning to streamline and demystify the event planning and assessment, resulting in an open-source application that handles event/program requests, approvals, and pre-generated assessment forms.

Georgia Tech Library Assessment: Creating and Sharing a Custom-Made Assessment Tool
Matt Frizzell and Jason Wright, Georgia Institute of Technology
After using LibQual+ for nearly 15 years, in 2016 the Georgia Tech Library's Assessment Committee decided to strike out on its own and create an assessment tool better suited to its unique needs.

This presentation delves into the committee's design decisions, methodology, and analysis with a summative view of results. Importantly, you'll learn how results are being used to demonstrate and improve organizational effectiveness.
 2:30 PM - 3:20 PM  Room 236  Room 225

 Session 4

We have a strategic plan - now what?!
Regina Mays, Michelle Brannen, and Manda Sexton, University of Tennessee, Knoxville

With a new strategic plan in hand, the University of Tennessee Libraries has formed a small task force charged with keeping the organization focused on its strategic goals and tracking progress made toward these goals in a systematic way. In this session, members of this task force will report on our process and progress thus far, share the tools we've developed to track and report activity throughout the organization, and engage in a conversation about approaches to creating support and excitement for the strategic plan you worked so hard to create.

Assessment Triple Play: Intense Evaluation of First Year Students' Information Literacy Skills
Nancy Greco and Christina Hillman, St. John Fisher College
Which assessment is best: programmatic, classroom, or longitudinal? By collaborating with the First Year Program faculty, the St. John Fisher College Library uses a combination of all three, giving us the most holistic view of our college students' information literacy skills. Learn how to combine data from classroom assessment, end of semester course evaluation, and longitudinal standardized testing to tell a story about student learning.
3:20 PM - 4:00 PM

Global Learning Center, 2nd Floor

Afternoon Break
 4:00 pm - 4:50 PM  Room 236 Room 225

 Session 5

Post-it Up: Qualitative Data Analysis of a Test Fest
Sarah Arnold and Chad Haefele, University of North Carolina at Chapel Hill

This session will outline how we planned and executed five simultaneous usability tests and what we learned from using this method. We'll also discuss how we approached analyzing the large amount of qualitative data that was gathered during testing via affinity diagrams and lots of post-it notes. The focus of this session is on our methodologies, though we'll briefly look at the results of each test.

Using Feminist Pedagogy to Create Meaningful Assessment for Learning in One-Shot Library Sessions
Jennifer Foley, Brescia University College

This session will explore the use of formative assessment strategies and Feminist Pedagogical practices to positively impact student learning, and increase the effectiveness of one-shot library instruction sessions. By embracing a democratic approach to teaching, there are a variety of methods for assessment that can improve student cognitive retention, offer immediate feedback, and give insight into the quality and effectiveness of your own teaching.
Tuesday, November 14

8:00 AM - 9:00 AM   

Global Learning Center, 2nd Floor

Registration and Breakfast (provided)
 9:00 AM - 9:50 AM  Room 236  Room 225

 Session 6

If You Can't Expand, How Can You Grow? Space Assessment Studies in the Academic Library
Regina Mays, Rachel Fleming-May, Kristina Clement, Brianne Dosch, Alexa Carter, Lauren Johnson, Sian Carr, and Jordan Kaufman, University of Tennessee, Knoxville

As space in libraries is usually finite and in high demand, how can librarians ensure the best allocation of space to meet users' ever growing and changing needs? A team from the University of Tennessee's School of Information Sciences and Libraries designed and implemented two academic library space assessment studies to find meaningful answers to these questions as well as learn the principles, methods, and tools of space design and space assessment, many of which they will share with session attendees!

Assessment on Solid Ground: Collaboration between Universities and Academic Libraries in the Context of a Continuous Improvement Plan
Michael Luther and Dr. Jennifer Wells, Kennesaw State University
Within the context of Kennesaw State University's Continuous Improvement Plan (Improve KSU), the presenters will demonstrate how broad assessments at the university level intersect with the deep dive assessments that are common in academic libraries, and how strong partnerships between university and library assessment professionals can foster symbiotic opportunities.
 10:00 AM - 10:50 AM   Room 236   Room 225

 Session 7

How Can Researchers' Browsing Behaviors Inform Library Space Planning?
Sarah Pickle, Claremont Colleges

This study is an in-depth, qualitative analysis of the ways academics at the Claremont Colleges browse library materials, both print and electronic, for their research. Many academic libraries today are struggling with the question of how best to accommodate the quantity of print materials they routinely acquire as those volumes increasingly strain the capacity of their physical spaces. It is hoped this project will help institutions identify which subject-based collections and which format types researchers need to have immediately accessible for physical perusal and which they can browse productively online.

Time Crunch: How to Fit Assessment into an Already Packed Lesson
Liz Johns and Sara Oestreich, Johns Hopkins University
Learning assessment can be daunting for a librarian who wants to try it out for the first time, or too time consuming for librarians who only get a few minutes with students. This practical session introduces librarians to common, easy, and quick formative assessments that can immediately be implemented into even the shortest of sessions. This session will help attendees identify key points in example lessons where formative assessment can be inserted, and brainstorm ways to implement the assessments in an effective way.

 11:00 AM - 11:50 AM  Room 236  Room 225

 Session 8

Emory Libraries Assessment Office: A Collaborative Model for Assessment
Lars Meyer, Pat Culpepper, and Oana Tudorancea, Emory University
Emory University Libraries Assessment Office, in partnership with Emory's Office of Institutional Research (IR) discuss a collaborative model for library assessment. The presentation includes a discussion of Emory's Assessment Integration Group (AIG), the partnership between AIG and IR, and the use of Tableau Server for communicating Library Survey results.

Assessment and Location Based Services in the Georgia Tech Library
Liz Holdsworth, Georgia Institute of Technology
Location-based services (LBS) is a projected integration of library services and space with mobile devices. Assessment of user needs was essential in designing the web application due to the expectations of the Georgia Tech community. The collected aggregate data from the project has great potential to provide information about the use of the library and foster campus research collaborations.
12:00 PM - 12:50 PM
Global Learning Center Atrium, 1st Floor

Lunch (provided)

 1:00 PM - 1:50 PM  Room 236  Room 225

 Session 9

Using Culture to Cultivate Conversations: Lessons Learned from Whiteboard Ethnographic Research
Sojourna Cunningham, University of Richmond, and Anna Sandelli, University of Tennessee, Knoxville
This presentation will report on the outcomes of a longitudinal collaboration between the University of Richmond and the University of Tennessee, Knoxville libraries to create, scale, and sustain an ethnographic research project utilizing open-ended questions posted on whiteboards. Presenters will highlight methods of coding and communicating large amounts of data to disparate communities and share lessons learned regarding participatory assessment projects, space usage and the ways in which culture should inform the creation of strategic ethnographic projects.

Strategic Assessment: Aligning with your University's Strategic Plan
Kathryn Crowe, University of North Carolina at Greensboro
Aligning strategic planning and assessment with the university's plan is an excellent way to demonstrate the library's value and contribution. Learn how to develop goals, metrics and assessments that support the university's plan.

 2:00 PM - 2:50 PM   Room 236   Room 225

Session 10

Killing It: Successful Strategies to Boost Your Culture of Assessment
Emily Guhde, Georgetown University, and Chad Haefele, University of North Carolina at Chapel Hill
This presentation will highlight promising practices for library assessment professionals who need fresh ideas for inspiring a library-wide culture of assessment. The presenters will share their diverse strategies for overcoming some common stumbling blocks, including:
  • Turning assessment back into action and holding colleagues accountable
  • Building an assessment team, even if you're a department of one
  • Managing usability studies and the vast quantities of resulting qualitative data
  • Inspiring others with pivot tables and other time-saving tools
  • Asking challenging questions without damaging relationships
Presenters will lead an open and interactive discussion and will invite attendees to share their own ideas and recommendations for pushing through each of these challenges.

Are We There Yet? Using a Modified Post Occupancy Evaluation to Assess Space Renovation
Maurini Strub and Melissa Laning, University of Louisville

This session details a librarian-led examination of a renovated library space 15 months post-renovation, relying on a modified Post Occupancy Evaluation method. Data collected was used to evaluate aesthetics and image, comfort, adaptability, and relationships within the renovated space, as well as completeness and capacity of services and spaces.

2015 conference session materials

2013 conference session materials